Frequently Asked Questions

How do I track my order?

If your tracking number starts with "LZ", you can copy and paste your tracking number on 17 track where it will show the package status.
17 Track

Tracking

How long is your shipping time?

2~3 Weeks including handling time. Sometimes it takes longer due to the custom inspection or holiday delay.

Where do you ship from?

China

What is your refund policy?

You can cancel or make change to your orders before we ship it out. We cannot make refund/cancellation/changes on the shipped orders.

How can I reach out to you guys?

email: customerservice@csstudiostore.com

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